Terms & Conditions
Effective Date: May 22, 2026
Boston Pipe Pros respects your privacy and is committed to protecting the personal information you provide through our website, phone calls, text messages, and service requests.
Information We Collect
We may collect your name, phone number, email address, property address, service details, appointment information, photos or videos voluntarily submitted, and information submitted through website forms.
Services
Boston Pipe Pros provides sewer & drain cleaning, excavation, stormwater, pipe rehabilitation, inspections, maintenance, and related services throughout the Greater Boston area. All estimates, proposals, and services are subject to site conditions and applicable laws and regulations.
Scheduling & Appointments
Appointment dates and times are estimates and may be adjusted due to emergencies, weather conditions, permitting requirements, unforeseen site conditions, or other circumstances beyond our control.
Payments
Payment terms are provided in individual proposals, invoices, or service agreements. Failure to make payments when due may result in additional fees, collection efforts, suspension of services, or other remedies permitted by law.
SMS Communications
By providing your phone number and opting in to receive text messages from Boston Pipe Pros, you consent to receive SMS communications related to:
- Appointment scheduling and confirmations
- Appointment reminders
- Technician arrival notifications
- Service updates
- Customer support communications
- Billing and account notifications
Message frequency may vary. Message and data rates may apply. You may opt out at any time by replying STOP. For assistance, reply HELP or contact us directly.
SMS opt-in and phone numbers collected for SMS communication purposes will not be shared with any third party and affiliates for marketing purposes.
Sharing of Information
We do not sell or rent personal information. We may share information only when necessary to provide requested services, process payments, comply with legal obligations, or protect our business, employees, or customers.
Data Security
We use reasonable safeguards to protect your information from unauthorized access, disclosure, or misuse.
Intellectual Property
All website content, including text, graphics, logos, photographs, videos, and other materials, is the property of Boston Pipe Pros or its licensors and may not be copied, reproduced, or distributed without permission.
Limitation of Liability
Boston Pipe Pros shall not be liable for indirect, incidental, consequential, special, or punitive damages arising from the use of this website or from delays, interruptions, or circumstances beyond our reasonable control.
Website Information
Information provided on this website is for general informational purposes only. While we strive to keep information accurate and up to date, we make no guarantees regarding completeness, accuracy, or availability.
Changes to These Terms
Boston Pipe Pros reserves the right to modify these Terms & Conditions at any time. Updated versions will be posted on this page with a revised effective date.
Contact Us
Boston Pipe Pros
Phone: 617-313-7767
Email: hello@bostonpipepros.com
Website: https://bostonpipepros.com
Contact Us
Boston Pipe Pros
Phone: 617-313-7767
Email: hello@bostonpipepros.com
Website: bostonpipepros.com